Information We Collect

We may collect the following types of information from Users:
Personal Information:
	Contact Information: Name, email address, phone number, mailing address.
	Demographic Information: Date of birth, gender, profession, area of specialization, license number, employer, city, country.
	Account Information: Username, password, security questions and answers.
	Contact Information: Name, email address, phone number, mailing address.
	Payment Information: Credit card information (processed securely by a third-party payment processor), billing address.
	Communication Preferences: Email subscriptions, notifications.
Technical Information:
	Device Information: IP address, browser type, operating system, device identifiers.
	Usage Information: Website browsing history, pages visited, time spent on site, interaction with website elements.

How We Collect Information

We collect information through various methods, including:

Directly from You: When you register for a course, contact us, or submit information through forms on our Site.

Automatically: Through technologies such as cookies, web beacons, and similar tracking technologies.

How We Use Information

We may use the collected information for the following purposes:

Provide and Improve Services: Deliver courses, process enrollments, manage accounts, and improve the quality of our services.

Communicate with You: Send you course updates, reminders, newsletters, and other relevant information

Process Payments: Process and manage payment transactions.

Personalize Your Experience: Customize your experience on our Site based on your preferences and interests.

Comply with Legal Obligations: Comply with applicable laws and regulations of United Arab Emirates.

Information Sharing

We may share your information with:

Third-party Service Providers: Companies that provide services on our behalf, such as payment processors, email marketing platforms, and data analytics providers.

Business Partners: In limited circumstances, with trusted business partners for joint marketing or promotional purposes.

Regulatory Authorities: To comply with legal requests, such as Department of health Abu Dhabi, ACTVET, ministry of Education court orders or subpoenas but not limited to the mentioned.

Verification Bodies: We may share your enrolment details and test outcome and skill level within the internal test taken and certificates to the requestees who are assigned or sent the certificates for verification by our students for verification and accreditation purpose.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by Our accreditation partners or certification body or United Arab Emirates law.

Your Rights

You may have certain rights regarding your personal information, including:

Access: Request access to your personal information.

Correction: Request correction of inaccurate or incomplete information.

Erasure: Request deletion of your personal information in certain circumstances.

Restriction: Request restriction of processing your personal information in certain circumstances.

Data Portability: Request transfer of your personal information to another controller in a structured, commonly used, and machine-readable format.

Objection: Object to the processing of your personal information in certain circumstances.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our Site.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:edu@alphatsm.com

We comply with regulations.

We have considered and comply with Considerations for Healthcare in UAE:

UAE Data Protection Law (Federal Decree-Law No. 45 of 2018 & Federal Decree-Law No. 2 of 2019): we are in compliance with this law, particularly regarding data subject rights, lawful processing grounds, and data security.

Healthcare Data: Pay close attention to the specific requirements for handling sensitive healthcare data, such as patient records and health information.

Data Localization: If applicable, ensure compliance with data localization requirements in the UAE.

Transparency: Be transparent with Users about how their personal information is collected, used, and shared.

Terms & Conditions

Enrolment Eligibility Criteria

Payment & Refund Policy

Attendance Policy

Certification & Verification Policy

Use of Technology Policy

Copyright Policy